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Cancellation / Refund Policy

POLICY STATEMENT

Together SC generates the majority of its revenues from membership dues, as well as Summit and workshop registrations.  The ability for Together SC to deliver programs and services to its members and to the constituents it serves, depends on collecting these fees. 

PROCEDURES AND GUIDELINES

Member dues rates are set by the Board of Directors. New or renewing member dues are payable in full before the member’s term begins.  Payments made for membership dues are not refundable. Duplicate payments for dues may be refunded. Members will first be given the opportunity to apply the payment to their next years’ dues.

Annual Summit dates and registration fees are established each year well in advance of the conference.  Requests for refunds must be made in writing via e-mail or US mail.  Requests for refunds must be received at least 30 days prior to the opening of the Summit.  A $25 fee will be incurred, taken from the refund.  There will be no refunds for cancellation after 30 days or for “No Shows”.  Substitutions may be made by submitting documentation stating the name of the person and the reason for the substitution.   Exceptions to this rule may be considered by the President, to address issues of sudden illness, injury, or surgery of the registrant, or in the event that a sudden financial shortfall or sudden loss of staff at the registrant’s organization forbids the registrant from attending.

Together SC Learning Sessions require advance registration.  Fees are included in the announcement.  Fees are paid in advance of each learning session for each individual participant.  Refunds are not offered, but fees received may be credited to registration for another event if requested before the event. In the event Together SC cancels a training session, full refunds will be issued to every organization for the number of people registered.